Privacy Policy

Who We Are

Shamba Metrics is a farm data management platform designed to help farmers manage and process farm data efficiently. Our website URL is https://shambametrics.com. We are based in Nairobi, Kenya.

Contact Information:

What Personal Data We Collect

We collect data to link farm activity with the respective user:

  • Name
  • Email Address
  • Phone Number
  • ID Number
  • Farm Data (e.g., crop size, productivity)

Purpose:

  • Link farm and user data
  • Facilitate customer support

We do not collect health or financial data.

Comments & Media

  • Comments: Disabled
  • Media Uploads: Not allowed. Only report downloads permitted.

Cookies

Shamba Metrics does not use cookies for analytics or tracking.

How Long We Retain Data

Contact data: 6 months
User & farm data: Up to 1 year post-deletion

Contact Forms & Direct Contact

We collect:

  • Name
  • Email Address
  • Phone Number

Retention: 6 months for customer support only

User Rights

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Withdraw consent

To exercise rights: [email protected]

Data Protection

  • Encryption of sensitive data
  • Restricted access to personal records
  • Secure servers and backups

Data Breach Procedures

  • Notify users within 72 hours
  • Take corrective security action

Third-Party Data

We do not collect data from any third-party sources.

Automated Decisions

No profiling or automated decisions are made.

Regulatory Compliance

We follow the Kenyan Data Protection Act, 2019.

Privacy Policy Changes

Major changes will be posted and communicated via email or app notifications.

Contact Info for Privacy Concerns

Email: [email protected]