Who We Are
Shamba Metrics is a farm data management platform designed to help farmers manage and process farm data efficiently. Our website URL is https://shambametrics.com.
We are based in Nairobi, Kenya.
Contact Information:
- Email: [email protected]
What Personal Data We Collect and Why We Collect It
We collect personal data to link farm data with the respective user for accurate information processing and service delivery. The data we collect includes:
- Name
- Email Address
- Phone Number
- ID Number
- General Farm Data (e.g., farm size, crop details, productivity data)
Purpose:
- To link farm data with user data for efficient data management.
- To facilitate customer support and communication.
We do not collect sensitive health data or financial information.
Comments and Media Uploads
- Comments: Users cannot leave comments on our website.
- Media Uploads: Users cannot upload media files but can download generated reports.
Contact Forms and Direct Contact
Our website includes contact forms and a phone number where users can reach out for support or inquiries.
Data Collected:
- Name, Email Address, Phone Number
Retention Period:
- Contact form submissions will be retained for 6 months for customer service purposes and will not be used for marketing.
Cookies
Shamba Metrics does not use cookies for data tracking or analytics purposes.
Who we share your data with
We do not share personal data with third parties. All data collected is used solely for the purposes outlined in this policy and remains confidential.
How long we retain your data
Contact form data: Retained for 6 months. General farm and user data: Retained for the duration of the user’s account activity and up to 1 year after account deletion.
What rights you have over your data
As a user of Shamba Metrics, you have the following rights regarding your personal data:
- Right to access the personal data we hold about you.
- Right to request correction of inaccurate data.
- Right to request deletion of your personal data.
- Right to withdraw consent for data usage at any time.
To exercise these rights, please contact us via [email protected].
Data Protection Measures
We implement the following measures to protect your data:
- Encryption of sensitive data.
- Restricted access to personal data.
- Secure servers and databases.
Data Breach Procedures
In the event of a data breach, we will:
- Notify affected users within 72 hours.
- Implement necessary corrective actions.
Third-Party Data Sources
We do not receive or process data from third-party sources.
Automated Decision-Making and Profiling
Shamba Metrics does not use automated decision-making or profiling technologies.
Industry Regulatory Disclosure
Shamba Metrics complies with Kenyan data protection laws, including the Data Protection Act, 2019.
Changes to This Privacy Policy
We may update this policy occasionally. Users will be notified of significant changes via email or website notifications.
Contact Information for Privacy Concerns:
If you have any privacy-related concerns, please contact:
Email: [email protected]